Privacy Policy

TEQOYA is committed to the protection of your personal information. Our Privacy Statement contains the following important information regarding your use of the TEQOYA web site.

Terms & Conditions

The purpose of these general sales conditions are, on the one hand, to inform any potential customer of the terms and conditions under which the seller sells and delivers the products ordered and, on the other hand, to set out the rights and obligations of the parties within the framework of the sale of the products by the seller to the customer. They apply, without restriction or reservation, to all products offered by TEQOYA on its Internet website.

User Guide

You have just purchased a TEQOYA ioniser. Thank you for your trust. TEQOYA ionisers are the smartest way of improving your air quality at home: efficient and at the same time safe, silent and sustainable.
From now on, on top of breathing pure air, you will also enjoy the benefits of negative ions on your health.
In order to optimize the efficiency of TEQOYA ionisers, it is important to follow the recommendations hereafter.

Frequently Asked Questions

  • Nothing happens when I plug my ioniser.
  • My ioniser has accidentally fallen on the floor, what should I do ?
  • How do I know that my ioniser is actually working ?


Product Warranty

  • What is covered?
  • For how long?
  • What will we do?


EC Declaration of Conformity

This Declaration of Confonnity is compliant with the European Standard EN 17050-1 "Confonnity assessment - Supplier's declaration of confonnity - Part 1: General requirements" and standard EN 17050-2 "Confonnity assessment - Supplier's declaration of confonnity - Part 2: Supporting documentation".

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